Learning Platform
The community learning and communication portal is OpenText’s FirstClass. This intuitive solution offers Notschool.net the following essential services;
• A fully protected environment with facilities including email, conferencing, collaborative working tools, web page production, text chat and private notice boards.
• Extensive and detailed monitoring. All communications within the community are attributable. Every community member (including project teams) can check when emails sent to researchers have been read, whether a reply was written (even if it wasn’t sent) and track where researchers have been within the site and its study areas. This level of detail is invaluable in monitoring new researchers’ first hesitant steps until the develop the skills and assurance to use the system freely and confidently.
• Debating polls and other interactive methods of online communication; used to motivate and encourage collaboration.
The servers that host the FirstClass system are hosted in a professional ISP environment - offering security, performance and high availability. All data is mirrored to multiple locations in realtime ensuring 100% continuity and providing disaster recovery should the primary servers fail .
The learning platform is centrally managed with daily log reports monitoring the status of all researchers’ accounts and flagging any faults or repairs. The process in place are efficient and downtime is minimised - a key factor in maintaining engagement and motivation.